THE NETCARAT PROMISE
Lifetime Warranty
Your jewelry holds more than a little sparkle. Explore warranty support and care for your Netcarat piece.
Contact our care teamCrafted with care
Thoughtful details. Lasting meaning.
Warranty support
Guidance for your Netcarat piece.
Jewelry care
Advice for everyday wear.
Personal assistance
Connect with our care team.
OUR CARE TEAM
Here for your jewelry.
For warranty coverage, eligibility and service information for your Netcarat piece, please contact our care team with your order details.
EVERYDAY CARE
Keep your piece
at its best.
- Store pieces separately in a soft pouch or lined jewelry box.
- Remove jewelry before strenuous activities or exposure to harsh chemicals.
- Ask our care team for cleaning guidance suited to your metal, gemstones and setting.
- If a stone feels loose or a clasp is damaged, stop wearing the piece and seek advice.
LET’S TAKE CARE OF IT
Speak with Netcarat.
Have your order number handy. We’ll help you find the next step.